We’ve come a long way since 1879 and the invention of the cash register. Today, point-of-sale (POS) solutions offer massive benefits to businesses who take advantage of their capabilities. Let’s go over how these capabilities can help the modern business and its owner.
Defining the Point-of-Sale System
As the system that’s in place at the point where a sale takes place, a point-of-sale system has a pretty accurate name. The basic concept behind these devices is to minimize human error in as many ways possible, as productivity is simultaneously maximized at the final transaction.
This once meant that a POS system was effectively a cash drawer with a calculator tacked on, but today, there are many more features available to a business. For instance:
Big Data Metrics and Insights
“How many of this tchotchke have we sold this year? When did we sell most of them?” Modern POS systems can provide a business with precisely that kind of data, assisting them by delivering insights and simple reports for them. These reports can help business owners identify trends, which can help them boost sales and benefit their other metrics as well. The inclusion of customer relationship management into the modern point-of-sale system has given even more benefits to business owners.
With online retail came more business opportunities, but also more data to process. Unlike the POS systems that were around when online retail first became viable, modern systems can integrate the data sets produced by online and in-house transactions. This gives business owners a more streamlined means of properly managing their inventory.
In no small part due to the health and hygiene benefits that come with them, cashless and contactless payment options have also seen an exponential growth in popularity. Recent predictions see a 2025 with 75 percent of all transactions as cashless, so it is important that these solutions are put in place sooner than later.
The modern POS system is the best choice for a business owner looking for direct benefits to their operations. Horne & Benik can help with the technology needed to make the most of it. Learn more about what we can do by giving us a call at (603) 499-4400.