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Horne & Benik Networks has been serving the Marlborough area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Remote Collaboration Depends on Good Conferencing Practices

Remote Collaboration Depends on Good Conferencing Practices

Like many other businesses, COVID-19 has foiled the big plans you had for 2020, but it has presented a different set of opportunities. Many businesses had deliberately avoided providing remote work opportunities for their employees, mostly out of the fear that their teams would become inefficient, less productive, and present management and security challenges. Now, after a few months with little choice but to suddenly embrace it, the major challenges are actually delivering the resources your nelly remote workforce needs to produce results in line with expectations.

One important solution that has emerged during the duration of the pandemic was one that most businesses already had access to but didn’t have to use in the manner they do now is video conferencing. With health concerns surrounding a full-time return to the office, video conferencing gives your remote staff the opportunity to work directly with contemporaries and clients to drive business initiatives forward. In fact, in many cases major projects that couldn’t be delayed any further are now being administered over the Internet. Collaborators have discovered that many of these platforms have responded with feature-rich offerings that include integrations with operations and project management software. 

Project Coordination Without Leaving Your Home

For a while, most small business owner’s only goal was to get the capital they needed to keep business running. It was important that the core revenue streams were maintained, and with workers finding themselves working remotely for the first time, it was essential that they were able to stay involved in a manner that would allow them to produce. Much of the time, this means collaboration. Let’s look at some strategies businesses are using to maintain their collaboration using video conferencing. 

Collaboration Strategies

Most businesses rely on a coordinated effort. Some rely on side-by-side cooperation. This typically means meetings. Workers are now utilizing video conferencing to eliminate a lot of wasted times that in-person meetings create. This is all well and good as long as the video meetings are used productively. Here are three suggestions to make this a reality.

  1. Don’t be brief just to save time - Video meetings, like meetings in a conference room, aren’t very interesting to people if they aren’t included. As a result, most people will try to duck out of meetings early. You’ll want to keep your meetings short, but don’t just fly through an agenda just to be brief. A big part of coordinating a team effort is making sure everyone knows their roles and how it fits into the whole. 
  2. Don’t send too many messages - Remote workers--especially ones that work as a part of a team--get a lot of messages. Getting redundant messages on multiple different mediums can be downright frustrating. Try to keep your messages targeted and in one medium. 
  3. Don’t just use the video conference for work - When people work side-by-side in an office and collaborate on projects, being in different places can alienate people. Have optional team-building exercises over video conferencing. It will also give them the idea that it’s a valuable tool, not just an interruption.

Keeping your business on solid footing is going to take both an acceptance that you will have to rely on new tools and strategies and having the right technology in place. Call Horne & Benik today at (603) 499-4400 to talk to one of our expert consultants about getting the tools your remote team needs to stay productive and secure.

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Friday, 29 March 2024

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